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Access to Clinical Records

The patients or someone indicated by them, may request:

  • Medical report;
  • Copy of Clinical Records;
  • Copy of Analytical Exams;
  • Copy of Imaging Examinations;
  • Death Certificate;
  • Among others.

All of these requests must be addressed to the Responsible for Access to Information (RAI), and can formalize the request through the following channels:

  • In person at Atrium Hospitalidade,
  • Electronic mail (preferential way, for your convenience and greater speed);
  • Mail order;
  • Fax.

If you make the request through another person, and you necessarily have to identify yourself, in any of the other ways, you must do qualified digital (with citizen card and in the order form) or, within the scope of your space of freedom and as an express manifestation of your consent, send a copy of your personal identification document (citizen card, identity card, driving license or passport). In this case, when the process is completed, the copy of the referred personal identification document will be returned or eliminated, according to the instructions you give, without prejudice to the RAI requiring the display of the original.

Any doubts should be channeled to the indicated contacts.


Centro Hospitalar Universitário de São João
Responsável pelo Acesso à Informação
Alameda Professor Hernâni Monteiro
4200-319 Porto

Telephone: 225 512 100 - extension 1598/5162

Mobile: 910 667 408 | 964 884 608

Fax: 220 919 073



The order form can be filled out and submitted using the link below.

In case you are unable to submet the order using the document in question, save it on your personal computer or mobile device, with the content filled in and proceed from your email account, to the address identified above. You should also attach the document already on this page, as well as others that you consider relevant for consideration and response to the request.